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My task stays on Pending

RANKit Troubleshooting

Why a task waits in the queue and when to contact support.

A Pending task is queued and shows Waiting to start. Tasks run one at a time, so this is normal while another task is processing.

Check these first

  • Filter History by Processing. If a task is running, yours starts when it finishes.
  • Large tasks can take a while; the summary in the wizard gave an estimated processing time.
  • A scheduled task shows Scheduled, not Pending, until its start time.

Still pending?

If no task is processing and yours has been pending for more than a few minutes, email support@yassinemalti.com with your store domain and the task ID from History.

Related articles

My task says Waiting for credits Add credits, then resume the task from History. Some or all products were skipped Filters that skip products and how to include them. A task failed or completed with errors Read the Error Log and retry the products that failed.