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A task failed or completed with errors

RANKit Troubleshooting

Read the Error Log and retry the products that failed.

Completed with errors means most products were updated but some failed. Failed means no product could be processed.

Find the cause

  • In History, choose View details.
  • Check Products Failed: and read the Error Log.
  • Products deleted during the task, or temporary connection issues with Shopify, are common causes.

Fix it

For a failed task, choose Retry task. For a few failed products, run a new task with Specific Products. Failed products do not use credits. If the same error repeats, send the task ID to support@yassinemalti.com.

Related articles

My task stays on Pending Why a task waits in the queue and when to contact support. My task says Waiting for credits Add credits, then resume the task from History. Some or all products were skipped Filters that skip products and how to include them.