Community Q&A
What happens to my credits if I downgrade?
Your unused credits are carried over and added to the new plan's monthly allowance, so you keep what you already paid for.
Maya
When you change plans, RANKit carries over your unused credits and adds them to the new plan's allowance. Usage This Month shows them as carried over credits.
Click Downgrade on the plan you want in Plans and approve the change in Shopify.
Related help article: Read the guide → — Upgrade or downgrade your plan